HELP CENTER

Creating your first App


SessionCloud is a powerful platform for building softphone applications. We have a solution for you whether you are a startup ITSP with just a hundred users, a more established VoIP provider or a PBX vendor supporting multiple companies.

When you first login to your SessionCloud account you will be presented with the main Projects view which will be empty. Tap the 'Create App' button to start. Select a plan and then choose a name for your app, please note this cannot be changed later and will be used to identify your project throughout the portal. The main project view will show the newly created project. All projects will be listed here together with the status. To start customising select 'Edit' from the Actions menu on the right hand side.

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In the Project detail view there are a list of categories. Depending on which Plan was selected this category view will differ. Below we have shown the view for a full whitelabel app. Note that there are categories for the additional graphics required as well as details required for App Store submission This is not required in some of the other plans. Again selecting 'Edit' from the actions menu of each of these categories will allow you to fill in the details required to create your app.

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Provisioning

This is where all SIP settings related to your application can be specified. The settings are currently split between the two tabs. Only the Provider Name and Domain field is required, the other settings may be left at defaults in order to complete this section but typically in most cases the defaults will not be the optimum and it is best to check all the settings and set them as required for your VoIP service. The Operator code field is not required for Whitelabel apps. For the Generic product the operator code is used to provision the settings on first time use of the app. See the provisioning section for further details on each of the fields.

App Store

We use the information here to setup your applications for deployment to the Google Play and iTunes stores. This section is visible with the Whitelabel and Brands products.

Whitelabel iOS Graphics

Please ensure the graphics are correct dimensions. As there are numerous device screen sizes and densities you will need to provide all the graphics before the section is complete.

Whitelabel Android Graphics

Please ensure the graphics are correct dimensions. As there are numerous device screen sizes and densities you will need to provide all the graphics before the section is complete.

Miscellaneous

Here you can specify a general color scheme and help titles and corresponding links.

Moving to Live Status

Once all sections are 100% complete the 'Submit for Approval' button in the project detail view will be enabled. Usually projects will be approved within 24 hours after submission. In the case of 'Generic Apps' the live app will be available immediately for users on iTunes and GooglePlay. Users will need to enter the Operator code provided by you in order to provision the settings. For the 'Whitelabel' and 'Brands' product binaries will be available for download from the project detail view.